Key Account Manager (II)
INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.
Job Description
Overview
As the Key Account Manager you will enjoy fueling sales growth and market expansion for INFICON in the Americas within the areas of instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories.
The Key Account manager will have accountability for professionally managing assigned accounts and/or territories by developing and executing detailed plans. This client facing role will facilitate and maintain successful relationships with key customers which will be measured by increased revenue performance, their reference ability and customer satisfaction levels.
What you will do
- Strategically plan and implement sales goals for selling our solutions to the energy & security markets
- Make recommendations to the Energy & Security Segment Manager regarding annual sales goals
- Provide technical guidance to customers regarding the precise application of INFICON products
- Prepare quotes and correspondence and negotiate sales contracts
- Submit forecasts, monthly reports, Key Account Plans, and any other requested information
- Cross sell with other Key Account Managers
- Provide Business Units with feedback on competitive products, market trends, and application needs
- Assist with product line recommendations, pricing adjustments, and sales policy changes
- Support the development of territory sales and marketing plans
- Offer marketing assistance to the Business Line
- Support marketing activities including trade shows, strategic industry committees, and marketing campaigns
Qualifications
- 4 years technical degree (Engineering, Chemistry, Physics)
- 3-5 years of account management experience selling to scientific industries
- A track record of establishing new customer connections and securing new customer logos
- Consultative: Ability to identify areas of concern in customer manufacturing sites where our product portfolio can offer effective resolutions
- Challenger sales acumen; value selling competency
- Persistent, winning mentality
- Skilled in conveying strategic plans with a deep understanding of key account stakeholders
- Strong presentation skills and a solid grasp of our products and their potential applications
- Versed in software tools, encompassing CRM and MS Office applications
- Effective negotiation skills
- Proficient in project tracking to proactively tackle potential challenges
- Must have the ability to work independently, travel to customer sites (20-40% of the time), and possess strong customer engagement skills
- Experience with Gas Chromatographic techniques and other analytical instrumentation.
- Knowledge of Natural Gas Value Chain - from Mid-Stream to Transportation and Utilities would be beneficial.
Additional Information
For New York, the expected salary range for this position is between $80,000 and $135,000 per year with commission opportunities. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 5%. The actual compensation will be determined based on experience, location, and other factors permitted by law.
INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.
INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!
INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment.
INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.