INFICON partners with Oneida Research Services
Announcement of Partnership for Continued Support of the CHLD Pernicka 700H Helium Leak Detector
INFICON Inc. and Oneida Research Services, Inc. (ORS) are pleased to announce a partnership aimed at ensuring the continued service and support for the CHLD Pernicka 700H helium leak detector, a product that has been out of production for several years. Through this collaboration, Oneida Research Services will take over responsibility for preventive maintenance and repairs, ensuring that the legacy product remains fully operational for customers who continue to rely on it for their critical applications.
The CHLD Pernicka 700H is a specialized helium leak detector, designed for industries that demand ultra-sensitive leak detection. This unique device is able to conduct seal integrity test as defined in MIL-Standard 883 & 750 test methods. The CHLD Pernicka 700H has been widely used in sectors such as semiconductor manufacturing, medical devices, and aerospace, where even the smallest leaks can have a significant impact on product quality and safety. The device’s cumulative helium detection capability makes it a top choice for detecting leaks in environments where precision and reliability are paramount.
Oneida Research Services, Inc., a company with over 45 years of experience, provides advanced analytical services and testing solutions. ORS specializes in solving complex materials, environmental, and process technology challenges across a wide range of industries, including semiconductor and electronics. With its proven track record of technical expertise and dedication to quality, ORS is an ideal partner to ensure the continued maintenance and reliability of the CHLD Pernicka 700H.
Currently, Oneida Research Services offers service for the CHLD Pernicka 700H in the USA with plans to potentially expand coverage to additional regions in the future, with select European countries as a likely next step. This ensures that a wide range of customers will continue to receive world class support, wherever they are located.
INFICON’s Commitment to Long-Term Customer Support
At INFICON, we are committed to supporting our customers long after a product has been phased out. The CHLD Pernicka 700H is a clear example of this dedication. Despite the product no longer being manufactured, we have worked diligently to find a service partner who can uphold our quality standards. The collaboration with ORS ensures that customers using the CHLD Pernicka 700H will continue to receive the comprehensive service they need to keep their operations running smoothly.
We believe that a product’s lifecycle extends beyond its production, and our responsibility to our customers does not end with discontinuation. Even for products that have been phased out, we continue to seek ways to provide full support, ensuring that no customer is left without a solution. This partnership with Oneida Research Services highlights INFICON’s commitment to being a trusted partner, always looking out for the needs of our customers, even years after a product has left the market.
For any questions or further information, please contact our team. We thank you for your continued trust and support as we strive to deliver value and reliability across all aspects of our business.