INFICON Launches "Ask INFICON," an AI-Powered Expert for FabGuard® and More

East Syracuse, N.Y. – March 28, 2025 – INFICON, a leading provider of innovative manufacturing intelligence solutions, announces the launch of Ask INFICON, a state-of-the-art AI-powered expert designed to provide instant, expert-level support across multiple INFICON products. This cutting-edge tool debuts with full integration for FabGuard, INFICON's industry-leading Fault Detection and Classification (FDC) solution.

Built on advanced large language model (LLM) technology, Ask INFICON delivers real-time support, helping semiconductor manufacturers quickly access essential product knowledge. At launch, the knowledge assistant incorporates FabGuard Help, training materials, sensor documentation, and other end-user resources, allowing engineers and operators to troubleshoot issues, understand fault detection and sensorization concepts, and enhance their understanding of FabGuard capabilities—all within a seamless AI-driven interface.

"With Ask INFICON, we are revolutionizing how our customers interact with our products," said Steven Lakeman, Vice President at INFICON. "By integrating AI-driven assistance, we empower users with instant access to the information they need—whether it's troubleshooting guidance, training content, or in-depth sensor documentation. This is just the beginning, as we plan to expand Ask INFICON to support additional INFICON products in the future."